Privacy policy

Introduction

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the General Data Protection Regulation. For this purpose the data controller is Mitchells Printing Limited, which encompasses Mitchells Laboratory Notebooks.

Information we collect

We collect information about you in order to process and service your order. This information may include:

    • name, postal and email address,

    • delivery and invoice address,

    • contact name and telephone number/s,

    • financial information including credit and/or debit card information.

We will retain your information for as long as is necessary to ensure that we are in a position to service your business requirements of us.

Credit/debit card details are not held on our system which uses an external payment gateway. When using our website to pay, any financial information is entered directly by you into the card processing company system and is not seen by or transmitted to us. The credit card processing company does not use, share, retain or store this information for any purpose, other than to process your payment.

Cookies

We do not currently use cookies but may do so in the future to distinguish you from other users of our websites. Using cookies would enable us to provide you with a better service.

How information is used

The information collected by us is used to fulfil your orders or other business requirements. Our full name, contact telephone numbers, business and email addresses together with company registration, VAT number and registered office can be found on our site.

 Any personally identifiable information required to use our websites is owned solely by us. We do not share, sell or rent your information to any other person, company or organisation other than as stated in this document unless:

    • this is disclosed at the point where the information is collected,

    • we have your permission,

    • we are required to do so by law.

Security

We are committed to ensuring that your information is secure. Payment information through our site is sent via a secure server using 2048 bit SSL technology which automatically encrypts your details before passing these direct to the card processor. We do not see or receive payment card details sent via the website. Manually processed card payment information is not retained.

Unfortunately the transmission of information over the internet is not completely secure. We cannot guarantee the security of your data transmitted to our website and transmission is at your own risk. Always be wary when submitting data to websites.

Other website links

Our website may, from time to time, contain links to other web sites not owned by us. Please note that we do not have any control over the websites and are not responsible for the privacy practices of the owners and operators of those sites.

Policy change

We may amend this policy in the future, with or without notice and this page will be updated accordingly.

Questions

If you have any questions about this document or our procedures, please contact us.

 

Mitchells Laboratory Notebooks is a division of Mitchells Printing Limited

Registered in England under number 996639

VAT registration number GB 378 3582 10